§ 1. Contracting Party, Conclusion of Contract
The contract is concluded when Tauentzien Goldankauf gives a declaration of acceptance, either verbally or in text form. Payment of the purchase price counts as acceptance.
Our offer, with a fixed price and a link to our General Terms and Conditions, is sent to the customer by email or made directly on site. The customer has 24 hours to consider it.
§ 2. Contract Language, Storage of Contract Text
The contract language is German.
Tauentzien Goldankauf stores the contract text internally. The current version of the Terms and Conditions can be viewed at any time on this page.
§ 3. Payment
The purchase price is payable immediately upon conclusion of the contract to the person named in the confirmation of ownership. Payment is made by bank transfer to the account provided, or in cash.
§ 4. Purchase Calculator
On the website of Tauentzien Goldankauf, customers can use the live gold calculator to work out the estimated purchase price of precious metals and valuables containing precious metals.
The calculation is free of charge and serves only as a first, non-binding valuation.
§ 5. Determination and Valuation of Weight and Value
Once Tauentzien Goldankauf has received the valuables, they are examined for their pure precious metal value. By submitting them, the customer consents to the examination (e.g. XRF analysis).
§ 6. Transfer of Ownership
Ownership transfers to Tauentzien Goldankauf upon payment of the purchase price.
§ 7. Minimum Age
Use of services and conclusion of contracts is permitted for persons aged 18 and over.
§ 8. Liability, Shipping, Guarantees
When valuables are shipped, the risk of transport lies with the customer unless the insured shipping materials we provide are used.
Guarantees are binding only if they are expressly designated as such in an offer (e.g. “100% gold-back guarantee”).
§ 9. Customer Warranty, Correctness of Information
Submitted or presented items are accepted on the basis of the customer’s binding confirmation that all items are free of third-party rights and are the customer’s unrestricted property.
§ 10. Shipping Terms
Our standard shipping bag is free of charge and insured up to €1,500. For shipments above €1,500 we offer extended insurance options.
§ 11. Offer Submission
Following a thorough appraisal, we submit a corresponding offer to the customer by email, by phone or on site.
§ 12. Complaints
If damage is found on items sent by post, Tauentzien Goldankauf informs the customer immediately.
§ 13. Confidentiality
The contracting parties undertake to treat all personal and confidential data in the strictest confidence.
§ 14. Exclusion of Right of Withdrawal
Pursuant to § 312g Para. 2 No. 8 BGB, there is no right of withdrawal for precious metal transactions subject to market fluctuations.
§ 15. Anti-Money Laundering Provisions
For all cash transactions of €10,000 or more, Tauentzien Goldankauf is obliged under the German Money Laundering Act (GwG) to identify the customer.
§ 16. Written Form, Side Agreements, Jurisdiction, Applicable Law
Verbal side agreements are invalid. Only the law of the Federal Republic of Germany applies. The place of jurisdiction for merchants is Berlin.
